v

Speech Automation

N

Multi-Factor Authentication

=

Request a Demo
Sun – Closed

Contact Us
24/7 online feedback

CCaaS

Optimize Customer Experience (CX) for Omnichannel Contact Centers

Best-in-Class Contact Center Technology

Call Progress Analysis

Ensure messages are delivered with near 100% accuracy using our state-of-the-art voice activity detection.

Learn More

g

Speech Recognizer

Transform the customer experience with the most accurate, dynamic speech recognizer on the market.

Learn More

b

Text-to-Speech

Enhance self‑service applications with dynamic, professional audio to boost your brand.

Learn More

v

Active Voice Biometrics

Enable customers and employees to use a password that’s impossible to forget for use cases such as automated password reset.

Learn More

w

Passive Voice Biometrics

Reimagine authentication with a process that requires no effort by customer or agent.

Learn More

=

Learn More

Talk with one of our speech and authentication experts today.

Contact Us

Conveniently Integrate Into Your Cloud to Ensure Customers Thrive

}

Boost Productivity

Empower teams with omnichannel communication strategies that promote self-service, so customers access information quickly and easily.

Optimize Efficiency

Maximize agents’ time by automating tasks, enabling them to focus solely on problem-solving with live, human interactions.

&

Accelerate Transformation

Simplify and accelerate digital transformations with our flexible, modular approach to fit your platform’s communication needs.

Reduce Cost

From speech recognition to authentication, LumenVox technology enables self-service within the IVR, decreasing call and agent handling times.

Take advantage of the reliability and scalability of proven communication technology and integrate easily with a variety of enterprise applications.

REAL CUSTOMERS, REAL IMPACT

For the most part, LumenVox is easy to use and install, but when we did have to call, LumenVox was really responsive in getting us something back.

Polly Gurley

National Account Manager, ConvergeOne

Why Choose LumenVox

Using state-of-the-art AI voice technology, you have access to a broad portfolio of voice technology that is secure, scalable, reliable and accessible for any application. Our modular stack also enables you to leverage existing infrastructure as you evolve your platform.

 

0

Expand Possibilities

Empower your platform with voice technology that automates and improves the remote customer journey.

w

Enhance Engagement

Increase customer engagement with voice technology built with the customer in mind.

Learn More

Still have questions? Download additional information or contact us via the form below.

Experience LumenVox Speech and Authentication Technologies for Contact Center as a Service (CCaaS). Schedule a Demo Today.

Contact Us

4 + 15 =

Share This